Elizabeth Compton started at LanguageLoop as its Chief Executive Officer in February 2016 with a strong vision for language services. She’s since transformed the business―transitioning its traditional interpreting and translation services to include a fully digital experience leveraging the latest in AI, machine learning and natural language processing to offer a seamless end-to-end customer experience in any language across any channel.
Elizabeth has scaled the business―increasing its reach, and doubling the company’s revenue over 4 years. Previously known as VITS (Victorian Interpreting Translation Service) this recent transformation has also included a rebrand to LanguageLoop, to recognise its national and expanding client base from local and federal government clients to key corporate clients including the Big 4 Banks and Tier 1 Energy and Utility clients.
Her 20 years’ prior experience in executive and leadership roles in corporate affairs, strategic planning, sales and marketing and investment banking in Australia, London, Amsterdam and New York, have shaped her outlook towards businesses better serving communities.
Elizabeth holds a Bachelor of Arts (Psychology & Sociology) from Swinburne University, a Masters in European & International Relations from the University of Amsterdam and a Certificate in Journalism from New York University. She is a graduate of the Australian Institute of Company Directors and in 2018 attended Harvard Business School’s Executive Leadership program. Elizabeth speaks Dutch and French, is a keen netballer and recently joined the Melbourne Lions football club in the inaugural AFL Women’s Masters competition.
General Manager Relationships & Growth
Simone joined LanguageLoop following roles as COO and General Manager for fast growth companies. She is responsible for on boarding new clients, successfully ensuring their needs are met. She has over 18 years’ experience in management across a wide range of industries including local government, health, aged care and telecommunications. Within these organisations. Simone holds a Master of Entrepreneurship & Innovation from Swinburne University and a Diploma of Frontline Management.
Chief Technology Officer
Damian recently joined LanguageLoop following roles with Cognizant (a major IT consulting firm), Toyota and NAB in leading IT engineering and solution design roles.
With 20 years’ experience, Damian has a proven track record across commercial and delivery management, solution architecture, professional services consulting and software engineering.
People and Culture Manager
Eibhlin Fletcher joined LanguageLoop as People and Culture Manager to unleash the potential of its staff and Language Professionals while delivering enhanced customer service experiences for LanguageLoop’s clients. Eibhlin’s practical and extensive culture management experience has accelerated change in business systems and organisational processes to enable employees to reach their full potential and businesses to experience growth and results. Eibhlin has over 10 years’ experience in Human Resources management across a wide range of industries including local and state government, non-for-profits, law, family services, rail and mining.
Marcellina Wijaya has more than 20 years’ experience in executive and leadership roles in finance and accounting in Australia, Singapore and Indonesia. Marcellina’s tenure with LanguageLoop commenced in 2009.
Marcellina holds a Bachelor of Accounting from Parahyangan Catholic University Bandung Indonesia, a Masters of Applied Finance from Macquarie University Sydney and has been a Member of CPA Australia since 2013. Fluent in English and Indonesian, she also speaks basic Mandarin.
National Customer Service Manager
Nitin Padman joined LanguageLoop in 2016 with over 18 years’ leadership experience in customer experience management, people management, revenue generation, change management, quality assurance and service improvement.
Prior to joining LanguageLoop, Nitin had a successful track record at Hewlett Packard, GE and Citibank of setting up contact centres across multiple countries including Singapore, Manilla, India and the UK and of managing large operations driving optimal delivery results through proactive management.
Nitin holds a Bachelor of Commerce from St Joseph’s College of Commerce and speaks over 6 languages, including Hindi, Gujarati and Malayalam.
IT Manager Selvakumar Arulraj started at LanguageLoop in February 2012. He has over 10 years’ prior experience in the language service industry in various IT support, service management and project management roles.
Selvakumar oversees the IT technology roadmap and strategy for LanguageLoop. He also manages the ICT team, suppliers and support agreements, as well as the maintenance and development of all IT and communications systems.
Selvakumar holds a Masters in Multimedia Technology from Swinburne University and a Bachelors in Information Technology from Coimbatore Institute of Technology. He speaks English and Tamil.
National Translations Manager
Claire Mullins has been the Translations Manager at LanguageLoop since 2014. Originally from Ireland, Claire has held a diverse range of technical translations and management positions in multinational organisations in Ireland, Germany, New Zealand and Australia, including SAP and ANZ.
Claire holds an honours Bachelor of Arts in Applied Languages with a major in Translation Theory from Dublin City University and is currently undertaking a distance-learning Master’s program from the University of Strasbourg, which includes modules in technical communication, localisation, international SEO, project management, web technologies and visual communication. A true multilingual, Claire speaks English, Irish, German and French.
Claire’s academic credentials, combined with over 10 years of practical experience, affords her a true understanding of translation and localisation processes, and industry best practice.