Health & Wellbeing

We understand the sensitivity and care needed to support the health & wellbeing of all our communities.

Our Approach

We are the trusted partner to help you overcome language barriers so you can communicate with care with your clients and communities. With decades of experience we understand that everyone deserves equal access to essential services, including mental health, family services, child support services and aged care across Australia.

With 21% of Australians speaking another language at home it’s crucial they know how to access your services.

The Benefits

Improve client outcomes

Improve client outcomes

Build trust and improve client outcomes by speaking to clients in their own language.

Increase accessibility

Increase accessibility

Ensure equal access. Make it easier for multilingual Australians to find, understand and use the services you provide.

Be compliant

Be compliant

Minimise risk by using our NAATI certified interpreters which are bound by the AUSIT Code of Ethics and governed by our regulatory requirements.

Trusted by Australia’s leading health & wellbeing organisations

How we’ve helped The Orange Door

We have recently been working with The Orange Door, a Victorian based agency providing a refuge for those impacted by family violence, and a part of part of Family Safety Victoria. This year we rolled out our customised ‘Working with interpreters’ training to over 60 employees with custom training materials for them to continue internally as they expand their services nationwide.

“Great training, culturally supportive to all clients.”
“The information was thorough, clear and easily transferable to my role.”
The Orange Door participants

Our Services

As Australia’s leading full service language provider, we give culturally and linguistically diverse (CALD) people a voice so they can fully participate in society.

Trust that builds loyalty

Words have the power to unite and connect people across boundaries. They lead to greater understanding, better experiences and more opportunities for everyone.

Trusted by government

Trusted by corporate

Working with the community

It’s time to turn your words into possibilities

Let’s talk Go

90% of customers would recommend a business that offered their customer services in multiple languages.