We are intent on bringing you the right balance of language skills, technology, and processes for a solution that is perfectly shaped to allow you to connect with your customers anywhere, in any language.
Our team of 3,000+ NAATI certified language professionals assist Australia’s leading telco companies in providing clear and culturally appropriate communications so they can connect with their multicultural customers across 180+ languages.
Drive engagement, loyalty and revenue by speaking to your customers in their own language.
Reduce average handling time
Save time and money with our experienced and highly qualified translators who can manage your calls quickly and efficiently.
Attract new customers
We give you the opportunity to expand your customer base by helping you provide assistance to your customers in multiple languages.
Trusted by Australia’s leading telco businesses
How we’ve helped Amaysim
Amaysim came to us after partnering with a different language service provider and we were able to improve their interpreting experience by providing them with a customised interpreter hotline. This telephone interpreting line improved their online reporting and within a few months reduced their AHT and saved them money.
As Australia’s leading full service language provider for over 40 years, we enable you to speak and engage with your customers in any language, anytime, across any platform.